We ship items out as soon as we get them from the sellers, but this will not be the same day as your order. In general, you will receive your item within the chosen shipping time frame ( 3 to 6 business days). If we anticipate a longer lead time ( In case of not fulfilled by Smartech product), it will be noted in the item description page. If you have any questions about the lead time on a specific item, please contact us with your questions.

You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your Spam folder and see if you can locate it (Please mark “ Not as Spam” to receive the emails directly into your Inbox). This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification and tracking information.